Yes. Shenlong VPN provides long-term Free VPN access through daily check-ins. The free tier is suitable for light browsing and route testing, while VIP dedicated lines are built for lower latency, heavier usage, and streaming.

No. Shenlong VPN provides one-click clients, so you do not need to manually configure v2rayN, Shadowrocket, or v2rayNG. Install the app, sign in, choose a route, and connect.

Device limits depend on your plan. Basic access is enough for a personal phone and computer, while higher plans support more simultaneous devices for families, dorms, and multi-device work.

Shenlong VPN is built for common China access problems such as packet loss, failed handshakes, and peak-hour congestion. Compared with general options like LVCHA VPN or Astrill VPN, we emphasize Chinese-language support and routes tuned for local networks.

Refresh the subscription list, switch to a smart route, and check your system time, local firewall, and proxy settings. If it still fails, submit a ticket with your device and error details.

Yes. Return-to-China routes help overseas users access apps such as NetEase Cloud Music, Bilibili, Youku, and iQIYI when regional restrictions apply.

If downloads are slow, contact support for a mirror link or join the Telegram channel for the latest client release notes and installer information.

Yes, if your router supports firmware such as OpenWrt, Merlin, or Padavan. You can configure routing at the network level so supported home devices use the VPN connection automatically.

Please click 'Forgot Password' on the login screen, and the system will send a reset link to your registered email. We recommend binding a frequently used email to prevent losing contact.

Yes. Shenlong VPN can be used on university networks, 5G, and public Wi-Fi. The app selects routes based on your current network to reduce failed connections and speed swings.

Your ISP can usually see that encrypted traffic exists, but not the websites or app content inside the VPN tunnel. Encryption and obfuscation reduce exposure of sensitive activity.

No. We do not record browsing history, downloaded content, or destination websites. We keep only the minimum data needed for account operation, security, and troubleshooting.

No VPN Service can promise permanent invisibility. Shenlong VPN uses Reality obfuscation, backup routes, and smart switching to reduce interference, and support can suggest alternatives during difficult periods.

Connections use modern encryption such as TLS 1.3 and ChaCha20 where supported, helping protect data on public Wi-Fi, campus networks, hotels, and mobile connections.

Under normal connection status, external websites see the selected server IP rather than your local IP. We recommend enabling DNS leak protection and Kill Switch for stronger protection.

Yes. When the VPN tunnel drops unexpectedly, the client can stop unencrypted traffic from leaving your device until the secure route is restored.

DNS requests are handled through encrypted routes and private resolvers where available, reducing ISP hijacking, pollution, and forced redirects.

No. Shenlong VPN is not an advertising network and does not sell browsing behavior to third parties. Privacy boundaries are part of the product, not an add-on.

That means the selected VPN server is active. You can switch among regions such as Hong Kong, Japan, the US, and Singapore depending on privacy or content-access needs.

Yes. We maintain native IP and streaming-optimized routes for Netflix, Disney+, YouTube, HBO, and aiyifan. If a platform changes detection rules, switch to another route and test again.

Shenlong VPN includes gaming acceleration routes that can reduce ping and packet loss. Competitive players may still compare it with dedicated tools such as UU加速器, 雷神加速器, or 迅游加速器 for specific titles.

Some high-speed nodes allow P2P traffic. Please follow local laws and service terms, and choose routes marked as suitable for downloads.

Any network can slow under heavy demand, but Shenlong VPN uses capacity planning, load balancing, and dedicated routing to keep peak-hour video, AI, and work sessions usable.

Split tunneling lets local apps use your normal connection while global services use the encrypted VPN route. You can keep WeChat or banking direct while ChatGPT, Google, and YouTube use acceleration.

Some routes include basic filtering rules to reduce malicious redirects and noisy pop-ups. It improves safety and loading speed, but it is not a replacement for a dedicated browser blocker.

Support is available through tickets and Telegram. Connection failures, account sync, payment issues, and regional access problems are triaged by scenario.

Use automatic routing. The app checks distance, load, and latency to recommend a server that fits your current network.

Yes. Sign in with the same Shenlong VPN account on your phone, desktop, tablet, or router, and your subscription will sync across supported devices.

You can buy a temporary data top-up or upgrade to a higher plan in the user center. Free users can also wait for the next daily check-in allocation.